Edit: unexpectatly we are back online. Will share how we found a solution later. There might be still some federation issues though.
Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can’t get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can’t work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can’t access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy’s law seems inescapable 😓
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥
Edit: we might use this “opportunity” to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
Sorry to hear that! My main account is on slrpnk.net. But don’t let it stress you out, “solarpunk” says “punk” which implies “DIY” which means this sort of thing happens. Much better to have an instance run by an admin who truly cares, rather than some soulless corporation.