• dohpaz42@lemmy.world
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    1 day ago

    Pro Tip for PayPal: in the (hopefully unlikely) event that PayPal sides with the seller, contact the BBB and complain.

    I had an issue with a seller on eBay claiming they shipped me an iPad, but it was not to my address. It was considered delivered so both eBay and PayPal decided they wanted to wash their hands of my complaint and not honor their guarantees. This was in spite of the postmaster sending them a letter acknowledging that the package was not delivered to me. Once I filed a complaint with the BBB, PayPal was quick to resolve my issue with a refund.

    • Lka1988@lemmy.dbzer0.com
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      1 day ago

      contact the BBB and complain.

      BBB is not a sanctioning body; they are just Yelp for boomers. Entirely voluntary participation. Gotta make that clear.

      • dohpaz42@lemmy.world
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        1 day ago

        Yes, it is voluntary. But, in the case of PayPal, they care about their BBB rating. And, that’s a Good Thing™.