bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 8 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square175linkfedilinkarrow-up1929arrow-down18
arrow-up1921arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 8 months agomessage-square175linkfedilink
minus-squareMangoCats@feddit.itlinkfedilinkEnglisharrow-up2·8 months agoThey’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.