If it’s clunky, then it does not do it well for most users. All features might even work well individually, but the user experience is very important too for less tech-savvy people.
Careful: Discord misuses the word “server” to mean community, so a lot of Discord users here might misunderstand and think you just said the average Joe doesn’t need to set up a community. (Of course, I’m sure you actually mean the average Joe doesn’t need to set up his own homeserver instance, which is true.)
If it’s clunky, then it does not do it well for most users. All features might even work well individually, but the user experience is very important too for less tech-savvy people.
It is no more clunky than discord was a couple years ago. Setting up a server is very clunky, but the average Joe doesn’t have to do it.
Careful: Discord misuses the word “server” to mean community, so a lot of Discord users here might misunderstand and think you just said the average Joe doesn’t need to set up a community. (Of course, I’m sure you actually mean the average Joe doesn’t need to set up his own homeserver instance, which is true.)